Canvas fails to load with "Could not load this page" / load-failed error

Description:

The canvas was loading and editing normally throughout an extended design session today. Mid-session, attempting to reload the canvas now redirects to app.wonder.so/error?reason=load-failed with the "Could not load this page" message.

What I've tried:

• Hard refresh (Cmd+Shift+R)

• New Google Chrome browser tab from the Wonder homepage

• Opening the canvas link directly vs from the file list

All result in the same load-failed redirect. The error is repeatable across all attempts.

Time first observed: roughly 7:10 PM ET

I'm on the Max plan and have ~10,000 credits remaining for this billing period I was actively about to use in this session. Plan renews today (May 17, 2026) so those credits are about to reset to zero. Effectively losing them due to this outage.